How to Fix the WordPress issue of no longer sending comment notifications via Email ?

If you are a blogger you might be knowing about WordPress, which is a reputed blogging platform. WordPress allows you to receive the comment notifications through email, for the comments made by your readers.

This feature is really useful, as you no longer need to login to wordpress for checking comments awaiting moderation and can directly check from your mail box.

But there seems a problem for many users of not able to receive any comment email notification. This problem arises when you upgrade WordPress to latest version, or the PHP mail() function or SMTP isn’t working.

Here is an easy fix to solve out this problem. I’ve tried it out for Gmail and it worked like a charm.

1. Go to your hosting cpanel and create a new email account as: Replace “” with whatever your domain name is. eg: Set up your username and password.

create new email a/c from cpanel

2. Now download and install Cimy Swift SMTP plugin and activate the plugin.

3. Then Configure SMTP plugin under Settings or Tools in your wordpress sidebar.

SMTP plugin settings

  • Enter the Sender e-mail and Username as: Replace “” with your domain name.
  • Password will be the same as the one generated in step 1.
  • SMTP server address will be:
  • Choose port as 465 (Use for SSL/TLS/GMAIL)
  • Set SSL or TLS to TLS (Use for Gmail)

4. Now click on Save Changes.

Below save changes you can Test whether your mail server is working or not. Just enter the email address to which you want to receive email notifications.

Test your connection

If you receive an email after this test, then it means you mail server is ready to receive comment notifications via email.

confirmation email received

5. Then go to wordpress settings > discussion option and choose your desired settings. Check the box parallel to E-mail me whenever option.

check box as shown

6. Last step. Open your profile from top right corner of wordpress panel.

open your profile here

In contact info enter the email address to which you want to receive comment notifications.

contact info

7. Click Update profile at the end. That’s it

Now you will get comments notification waiting for moderation right at your email box. This also fixed the problem of Contact form which was previously not working.

I’ve tried it out on my Gmail account. Visit this site to get detailed information on this.

Hope you’ll find this trick useful. Please give your feedback if you try it out.


Mayur Agarwal is the founder and editor-in-chief of WebTrickz. As a Technology enthusiast and an Internet addict, he loves sharing useful How To’s and Tips & Tricks. Follow him @mayurjango on Twitter.

9 Responses

  1. Man this is a great find..Love it..

  2. Heman says:

    Oye hoye, you solved my problems mans, thanks yous.

  3. My connection is fine and I received test email. But I don’t receive comments notifications. Discussion options are correctly set too.

  4. Elcoj says:

    Interesting, I`ll quote it on my site later.

  5. bob says:

    I installed the plug in and now I get this.

    Warning: require_once(Swift/php5/lib/Swift.php) [function.require-once]: failed to open stream: No such file or directory in D:\Hosting\5782723\html\wordpress\wp-content\plugins\swift_engine.php on line 26

    What do I have to do to fix this. I’m starting to feel it’s not worth it.

  6. Paul says:

    I passed the test mail – didn’t fix notifications and form mails.

  7. MSantos says:

    Finally solve my problem

    I configured the plugin to work with the gmail server for now is working properly.

    Thank you very much

  8. Shardul says:

    Thanks man !! you solved my problem. I spend days for figuring out the solution for it. Kudos !

  1. March 21, 2011

    […] Según he podido leer el problema lo han sufrido más usuarios de WordPress, y se resume en que de un día para otro, y sin tocar la configuración del blog, dejan de funcionar las notificaciones por correo que avisan de nuevos comentarios o comentarios pendientes de moderar (en caso de tener activadas dichas opciones). Al parecer, se trata de algún problema con la función de envío de correo de WordPress wp_mail(). Esto tiene como efecto colateral que todos los plugins en los que intervenga de una u otra forma el envío de correo dejan también de funcionar correctamente (por ejemplo el popular Contact Form 7). Las soluciones que se pueden encontrar por los foros son de lo más variopintas, y no todas parecen funcionar en todas las plataformas, pero la más extendida, y la que he utilizado en mi caso, es modificar las funciones de correo de WordPress de forma que los envíos se realicen vía SMTP. Para esto existen varios plugins, pero recomiendo Cimy Swift SMTP, dada su facilidad de instalación y configuración. Podéis encontrar una guía paso a paso de cómo instalarlo y configurarlo correctamente en el siguiente artículo [Guía configuración Cimy Swift SMTP]. […]

Leave a Reply

Your email address will not be published. Required fields are marked *