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Home Blogging

Fix: WordPress no longer sending comment notifications via Email

Mayur Agarwal by Mayur Agarwal
May 9, 2020
in Blogging, How To's

If you are a blogger you might be knowing about WordPress, which is a reputed blogging platform. WordPress allows you to receive the comment notifications through email, for the comments made by your readers.

This feature is really useful, as you no longer need to login to WordPress for checking comments awaiting moderation and can directly check from your mailbox.

But there seems a problem for many wordpress.org users of not able to receive any comment email notification. This problem arises when you upgrade WordPress to the latest version, or the PHP mail() function or SMTP isn’t working.

Here is an easy fix to solve out this problem. I’ve tried it out for Gmail and it worked like a charm.

1. Go to your hosting cPanel and create a new email account as [email protected]. Replace “yourdomain.com” with whatever your domain name is. eg: [email protected]. Set up your username and password.

create new email a/c from cpanel

2. Now download and install Cimy Swift SMTP plugin and activate the plugin.

3. Then Configure SMTP plugin under Settings or Tools in your WordPress sidebar.

SMTP plugin settings

  • Enter the Sender e-mail and Username as [email protected]. Replace “yourdomain.com” with your domain name.
  • Password will be the same as the one generated in step 1.
  • SMTP server address will be mail.yourdomain.com.
  • Choose port as 465 (Use for SSL/TLS/GMAIL)
  • Set SSL or TLS to TLS (Use for Gmail)

4. Now click on Save Changes.

Below save changes you can Test whether your mail server is working or not. Just enter the email address to which you want to receive email notifications.

Test your connection

If you receive an email after this test, then it means your mail server is ready to receive comment notifications via email.

confirmation email received

5. Then go to WordPress settings > discussion option and choose your desired settings. Check the box parallel to E-mail me whenever option.

check box as shown

6. Last step. Open your profile from the top right corner of WordPress panel.

open your profile here

In contact info enter the email address to which you want to receive comment notifications.

contact info

7. Click Update profile at the end. That’s it

Now you will get comments notification waiting for moderation right at your email box. This also fixed the problem of Contact form which was previously not working.

I’ve tried it out on my Gmail account.

Hope you’ll find this trick useful. Please give your feedback if you try it out.

Tags: BloggingTipsTricksWordPress
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Mayur Agarwal

Mayur Agarwal

Mayur Agarwal is the founder and editor-in-chief of WebTrickz. As a Technology enthusiast and an Internet addict, he loves sharing useful How To’s and Tips & Tricks.

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Comments 9

  1. Harsh Agrawal says:
    12 years ago

    Man this is a great find..Love it..

    Reply
  2. Heman says:
    12 years ago

    Oye hoye, you solved my problems mans, thanks yous.

    Reply
  3. Rafael Perrone says:
    12 years ago

    My connection is fine and I received test email. But I don’t receive comments notifications. Discussion options are correctly set too.

    Reply
  4. Elcoj says:
    11 years ago

    Interesting, I`ll quote it on my site later.
    Elcoj

    Reply
  5. bob says:
    11 years ago

    I installed the plug in and now I get this.

    Warning: require_once(Swift/php5/lib/Swift.php) [function.require-once]: failed to open stream: No such file or directory in D:Hosting5782723htmlwordpresswp-contentpluginsswift_engine.php on line 26

    What do I have to do to fix this. I’m starting to feel it’s not worth it.

    Reply
  6. Paul says:
    10 years ago

    I passed the test mail – didn’t fix notifications and form mails.

    Reply
  7. MSantos says:
    10 years ago

    Finally solve my problem

    I configured the plugin to work with the gmail server for now is working properly.

    Thank you very much

    Reply
  8. Pingback: De obras en el blog | sgoliver.net blog
  9. Shardul says:
    7 years ago

    Thanks man !! you solved my problem. I spend days for figuring out the solution for it. Kudos !

    Reply

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