Update your WD Hard Drive warranty from purchase date

WD Leading hard drive manufacturers like Seagate and Western Digital (WD) offer a limited warranty of 5 or 3 years. By default, the warranty date is calculated from the manufacture date. It means a hard disk bought in January 2010 which is manufactured in August 2009, will have its warranty time calculated from Aug.

WD offers an easy way which allows users to update the warranty of their HDD online, thus to calculate it from the date of purchase. To do so, you need to have a proof of purchase, i.e. payment receipt or Bill.

If you feel that the warranty date needs to be updated from the purchase date, please carefully follow the instructions below:

1. Register online for a new account at WD or Login if you already have one. You will then receive an email with a confirmation link, click on the link to verify your email address and complete the registration process.

2. Visit this page and fill in all the required entries. Select your Product (Internal or External HDD), category as Warranty & Replacement and input hard drive serial no.

Update WD Hard drive warranty form

To find your WD hard drive serial no. download SIW and run it. Select the ‘Storage Devices’ option under Hardware. Locate the serial and model no. for your WD hard drive.

find hard drive serial and model no.

Note – Don’t enter the WD- part which is there at starting of serial number.

3. Enter “Update warranty” in the subject line under Question Data.

Attach a picture or a scanned copy of your purchase receipt (jpg, jpeg, or gif formats only, max 1.5 MB)

4. Click Continue, then you will receive an auto-response email from WD.

5. Wait for a day or two for WD staff to verify the information and update the warranty accordingly. You will then receive a response about the status of your email.

Check WD Hard Drive warranty status here.

I tried the above method and WD guys updated the warranty of my new hard drive from purchase date in just one day. Best part is, they updated my warranty for next 5yrs which actually was less than 3yrs. 😀


Mayur Agarwal is the founder and editor-in-chief of WebTrickz. As a Technology enthusiast and an Internet addict, he loves sharing useful How To’s and Tips & Tricks. Follow him @mayurjango on Twitter.

1 Response

  1. Vipul Parekh says:

    Thanks Mayur, It helped me a lot!!
    I was confused why i got less warranty!!

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